Complaint

Complaint number
AfCFTA-000-119  
NTB Type
2.6. Customs formalities  
Reported through
Web  
Complaint
The Dilla Customs Office has repeatedly delayed the clearance of export goods destined for the Moyale Border for extended periods, despite all required documents and formalities having been duly completed. These products were issued permits with specific validity periods, yet the delays persist, causing unnecessary disruptions. This issue has occurred several times at the same government institution.
 
Progress update note
 
Policy or regulatory NTB
No 
Location
Ethiopia: Dilla Customs Office (Government institution)  
Reporting Country or Region
Ethiopia  
Date of incident
2026-01-14  
Status
Transferred  
Product Description
Maize
 
Total value
0  
Date reported
2026-03-23  
Modified
2026-05-06 13:14  
Messages