Complaint

Complaint number
AfCFTA-000-117  
NTB Type
Other type: poor road infrastructure  
Reported through
Web  
Complaint
The movement of goods through the Galafi border corridor is significantly constrained by poor road infrastructure between Ethiopian border and Djibouti, particularly around the Dikil town corridor, which stretches approximately 80 kilometers. Traders and transporters said that traveling within this route can take up to 19 hours for a relatively short distance compared to the same distance takes 4 hours in normal road infrastructure, mainly due to the poor condition of the road.
The prolonged travel time has several direct and indirect impacts on traders. First, delays in transportation often result in late arrival at the border post, which in turn leads to additional costs such as extended storage/container fees, and missed clearance schedules. These delays also significantly affect perishable goods, including agricultural products and livestock trade. Traders indicated that animals transported along this route sometimes suffer from stress, illness, or death due to the long and difficult journey, resulting in financial losses.
Another major concern is the health and safety of drivers. Spending nearly a full day to cover only 80 km exposes drivers to extreme fatigue, poor working conditions, and limited access to medical or emergency services along the route. The difficult road conditions also increase the likelihood of vehicle accidents and mechanical failures.
In cases of vehicle breakdown or accidents, transporters face additional burdens such as expensive car towing services, which further increase operational costs. Moreover, traders highlighted that insurance coverage for goods in transit is either unavailable or extremely expensive for this route. Because of the high risk associated with the road condition, many transporters are unable to afford insurance, leaving them financially vulnerable in the event of accidents, cargo or container damage, or loss.
Traders also emphasized that these challenges persist despite the existence of an alternative road that has already been constructed but is not yet operational. If this alternative route were opened and fully functional, it could significantly reduce travel time, lower transport costs, improve driver safety, and minimize losses related to perishable goods and livestock.
Overall, the poor infrastructure along the Galafi–Dikil corridor represents a substantial non-tariff barrier to trade, creating delays, increasing costs, and exposing traders and transporters to significant financial and safety risks.
 
Progress update note
 
Policy or regulatory NTB
No 
Location
Djibouti: Galafi (Border post)  
Reporting Country or Region
Ethiopia  
Date of incident
2026-03-06  
Status
New  
Product Description
1. Products imported from Djibouti through Simplified Trade Regime (STR) such as Sugar, Flour, Sandal shoes and Cooking oil. 2. Products Exported to Djibouti through STR; Camel, Goat, Maize and Onion 3. Export and import of products for regular importers and exporters
 
Total value
0  
Date reported
2026-03-07  
Modified
2026-03-07 22:31  
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